FAQ


ORDERS

  • All orders are shipped in 2-4 business days (excluding holidays), unless otherwise noted on specific product pages. 
  • We ship using USPS Priority Mail and UPS
  • Tracking numbers can take up to 24 hours to post information
  • We can ship almost anywhere in the world
  • Drop us a line if you need any assistance: support@craighill.co

RETURNS & EXCHANGES

  • To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.
  • Returns and exchanges will only be accepted within 30 days of delivery confirmation
  • If your item has a defect, we will gladly pay return shipping costs
  • Please email support@craighill.co to initiate a a return or exchange